Artisan Grill Repair & Service

California-built 304 stainless gas grills from the company behind Alfresco, priced below Alfresco.

About Artisan

Artisan is a line of 304 stainless steel gas grills built in Southern California by Superior Equipment Solutions (SES), the same company that makes Alfresco. Artisan grills come out of the same factory and share engineering with Alfresco, but they cost less. Retailers often call it the affordable luxury option.

The lineup has three tiers. American Eagle is the basic line, with battery ignition and no lights. The Artisan series adds 110V ignition, halogen hood lights and a rotisserie kit. Professional adds a rear infrared burner, lit knobs and a heavier rotisserie motor. All three use U-shaped stainless burners over ceramic briquettes, double-lined hoods and welded seams, and come as built-ins or on carts. Buyers are usually homeowners building an outdoor kitchen who want an American-made stainless grill without paying Alfresco, Lynx or Kalamazoo prices. Artisan sits in the mid tier, and Professional models reach into premium.

HeadquartersCity of Industry, California
Parent companySuperior Equipment Solutions (SES)
Made inUSA (California)
Price levelMid range

History

Artisan grills are built by Superior Equipment Solutions (SES), a Southern California manufacturer founded more than two decades ago. SES also owns Alfresco and Capital Cooking. Artisan was set up as a lower-priced sister brand to Alfresco, made in the same California facility. It started with the American Eagle and Professional series and later added a middle Artisan series. SES has since bought Memphis Wood Fire Grills, and Memphis now sells through the same dealer network as Artisan.

What Artisan is known for

304 stainless steel construction with double-lined, spring-assisted hoods
U-shaped stainless burners with two rows of ports over ceramic briquettes
15-year warranty on burners
Built in the same California factory as Alfresco
Rear infrared rotisserie burner on Professional models

Artisan products for outdoor kitchens and patios

ProductLinesNotes
Built-in gas grillsAmerican Eagle (26, 32, 36 inch), Artisan (32, 36 inch), Professional (32, 36, 42 inch)Professional adds a rear infrared burner and lit knobs.
Freestanding gas grillsAmerican Eagle, Artisan and Professional cartsSame grill heads on stainless carts.
Side burnersArtisan side and sear burnersBuilt-in add-ons for the outdoor kitchen.
Storage / access doorsArtisan stainless storageMade in the same factory as the grills.
AccessoriesRotisserie kits, griddles, covers, replacement burners and briquettesParts are widely stocked by online retailers.

How much does Artisan cost?

  • Built-in gas grills: about $2,100 to $4,100
  • Freestanding gas grills on carts: about $3,600 to $5,250

Typical street prices we found when researching. Prices change, so check with a dealer.

Where to buy Artisan

Artisan is sold through authorized outdoor kitchen and barbecue dealers and through online retailers such as BBQGuys, BBQ Galore and The BBQ Depot.

Warranty: Artisan covers stainless burners for 15 years, stainless steel parts for 10 years and ceramic briquette trays for 3 years for the original owner. Ignition, rotisserie motors and thermometers are covered for 1 year.

Common Artisan repairs

Igniter module and electrode replacement
U-burner replacement
Ceramic briquette and briquette tray replacement
Halogen hood light and LED knob light replacement
Rotisserie motor replacement
Gas valve and control knob replacement

These are the jobs our verified pros see most on Artisan. Find a pro near you, or shop Artisan parts if you're doing it yourself.

Questions about Artisan

Who services Artisan grills near me?

The Find a Pro directory lists Pro Grill Verified companies that work on Artisan grills. Search by your ZIP code to find one near you.

Who makes Artisan grills?

Artisan grills are made by Superior Equipment Solutions (SES) in Southern California, the same company and factory that make Alfresco grills.

What is the difference between Artisan American Eagle and Professional?

American Eagle is the basic model, with battery ignition and no lights. Professional adds halogen lights, lit knobs, a rear infrared burner and a rotisserie, and comes in sizes up to 42 inches.

Should I replace the ceramic briquettes in my Artisan grill?

Yes. Briquettes break down and soak up grease over time, which can cause flare-ups and uneven heat. A technician can replace the briquettes and their tray during a deep cleaning.

Pro Grill is not affiliated with Artisan. Brand names and logos belong to their owners. Information here was gathered from public sources and may change; check with the manufacturer for official specs and warranty terms.