HPC Fire Fire Pit & Fireplace Repair & Service
Ohio maker of gas fire pit burners, inserts, valves and ignition controls for outdoor fire features and fireplaces.
About HPC Fire
HPC Fire, the brand name of Hearth Products Controls, makes the burners, pans, valves and ignition systems that go inside gas fire pits, fire tables and outdoor fireplaces. Its lineup runs from match-light burner kits to electronic ignition inserts with timers and remotes, plus safety pilot kits, millivolt valves, fire media and water-and-fire features.
HPC is mostly a contractor and designer brand. Landscape builders, pool contractors and fabricators use its inserts in custom fire pits, and many finished fire tables from other companies use HPC parts. It sits in the premium segment, with inserts sized from small residential bowls to very large commercial features, and it is also a common source of replacement valves and ignition parts.
History
Hearth Products Controls started as a division of the Maddox Company and was incorporated in 1975. Its early work was indoor hearth controls such as safety pilot valves, millivolt valves and remote controls. Over time it moved into outdoor fire pit burners and complete inserts, developing the patented Penta burner and the Torpedo burner line. In May 2019 HPC announced a lifetime warranty on its full line of stainless fire pit burners for residential and commercial use.
What HPC Fire is known for
HPC Fire products for outdoor kitchens and patios
| Product | Lines | Notes |
|---|---|---|
| Fire pit burners | Penta, Torpedo, Torpedo H-Burner, T-Burner, ring burners | Stainless burners for round, square and linear builds. |
| Burner kits and inserts | Match-light kits, Interlink pans, linear trough inserts, flat pan and bowl inserts | Drop-in inserts for natural gas or propane, many with electronic ignition. |
| Ignition systems | Electronic ignition (On/Off, Hi/Lo), push-button flame sensing, hot surface igniters | 120V electronic systems and battery push-button options. |
| Valves and controls | Safety pilot kits, millivolt valve kits, thermostatic timer remotes, emergency stop | Used in outdoor fire pits and indoor/outdoor fireplaces. |
| Fire pit enclosures and tables | Ready-to-finish packages and enclosures | Enclosure and insert sold together. |
| Fire media | Fire glass, ceramic river rock, lava | Media sold by volume for HPC inserts. |
| Fire and water features | Evolution 360, H2Onfire | Combined water and fire units. |
How much does HPC Fire cost?
- Fire pit burner inserts: about $2,300 to $7,200
- Valves, remotes and safety pilot kits: about $190 to $700
Typical street prices we found when researching. Prices change, so check with a dealer.
Where to buy HPC Fire
Sold through hearth and fireplace dealers, landscape and pool suppliers, and online fire pit retailers. Contractors buy most inserts for custom builds, and homeowners often buy HPC replacement parts online.
Warranty: Stainless steel burners carry a lifetime warranty for residential and commercial use; electronic components and gas valves are covered 3 years residential, pilot assemblies 2 years, and millivolt and safety pilot valve kits 5 years.
Common HPC Fire repairs
These are the jobs our verified pros see most on HPC Fire. Find a pro near you, or shop HPC Fire parts if you're doing it yourself.
Questions about HPC Fire
Who services HPC Fire fire pits near me?
The Find a Pro directory lists Pro Grill Verified companies that work on HPC Fire burners, valves and ignition systems. Search by your ZIP code to see who serves your area.
Why does my HPC electronic ignition fire pit click but not light?
Common causes are no gas reaching the burner, a dirty or cracked igniter, a failed flame sensor, or moisture in the pan or control box. A technician can check gas pressure, the igniter and the module.
Are HPC Fire burners covered for life?
HPC's stainless steel burners carry a lifetime warranty, but electronics, valves and pilot parts have shorter terms, generally 1 to 5 years depending on the part and use.
Can HPC parts be used to repair other brands of fire pits?
Often, yes. HPC valves, safety pilot kits and burners are used in many fire features, but sizing and gas type must match, so have a gas tech confirm compatibility.
Pro Grill is not affiliated with HPC Fire. Brand names and logos belong to their owners. Information here was gathered from public sources and may change; check with the manufacturer for official specs and warranty terms.