Jackson Grill Repair & Service

Canadian brand of 304 stainless gas grills for carts and built-ins, with infrared rotisseries on most models.

About Jackson

Jackson Grills is a Canadian grill company based in British Columbia. It sells stainless steel gas grills that you can buy on a cart or as a built-in head for an outdoor kitchen, plus heating products and outdoor kitchen pieces. Most of its sales are in Western Canada and the western United States.

The Supreme series is the heavier, top-end line. The Lux series is a bit lighter but has similar features: 304 stainless construction, stainless burners, a variable-height grilling surface made of stainless rods, and an infrared rear burner with a rotisserie kit. Main burners use flame-thrower style ignition. Jackson grills cost less than the big American luxury brands but more than big box grills. They sit in the mid tier, and Supreme models reach into premium territory. Buyers tend to be homeowners who want a solid stainless grill without paying top-tier prices.

Founded1999
HeadquartersAbbotsford, British Columbia
Price levelMid range

History

Al Jackson started Jackson Grills in 1999 in Duncan, on Vancouver Island, British Columbia. The company grew its dealer network across Canada and the western United States. In November 2011 it changed hands, with Ken Friesen as owner, and operations moved to Abbotsford, British Columbia. Today the lineup includes the Supreme, Lux, Keystone and Versa grill series, plus outdoor heating and outdoor kitchen products.

What Jackson is known for

304 stainless steel cookboxes and double-walled hoods
Variable Grilling Surface made of thick stainless rods
Infrared rear rotisserie burner and heavy-duty rotisserie kit on most models
Flame-thrower ignition on the main burners
Limited lifetime warranty on Lux and Supreme grills

Jackson products for outdoor kitchens and patios

ProductLinesNotes
Built-in gas grillsSupreme (500, 550, 700, 850), Lux (400, 550, 700)Built-in heads come with a fitted cover.
Freestanding gas grillsSupreme and Lux cart modelsSame grill heads on stainless carts or pedestals.
Other grillsKeystone, VersaSmaller and more versatile grill lines.
HeatersOutdoor heatingPatio heating products sold alongside the grills.
AccessoriesRotisserie kits, covers, Island Grillstone, outdoor kitchen productsReplacement burners, flame diffusers and grids are also sold.

How much does Jackson cost?

  • Lux Series gas grills (built-in or cart): about $1,900 to $2,800
  • Supreme 700 built-in gas grill: about $3,500 to $3,700

Typical street prices we found when researching. Prices change, so check with a dealer.

Where to buy Jackson

Jackson grills are sold through independent barbecue, hearth and appliance dealers, mostly in Western Canada and the western US, and through some online grill retailers.

Warranty: Lux and Supreme grills carry a limited lifetime warranty. Check Jackson's warranty page for which parts it covers and for how long.

Common Jackson repairs

Flame-thrower igniter replacement
Stainless burner replacement
Flame diffuser replacement
Infrared rotisserie burner and battery igniter repair
Control knob and valve replacement
Hood temperature gauge replacement

These are the jobs our verified pros see most on Jackson. Find a pro near you, or shop Jackson parts if you're doing it yourself.

Questions about Jackson

Who services Jackson grills near me?

The Find a Pro directory lists Pro Grill Verified companies that work on Jackson grills. Search by your ZIP code to find one that covers your area.

What is the difference between Jackson Supreme and Lux grills?

Both have 304 stainless construction and a rear infrared rotisserie. Jackson describes the Lux as slightly lighter in build than the Supreme, and it costs less.

Where are Jackson Grills based?

Jackson Grills is based in Abbotsford, British Columbia, Canada. It was founded in 1999.

Can I still get parts for my Jackson grill?

Yes. Jackson sells replacement burners, flame diffusers, cooking grids, ignition parts and rotisserie kits through its dealers.

Pro Grill is not affiliated with Jackson. Brand names and logos belong to their owners. Information here was gathered from public sources and may change; check with the manufacturer for official specs and warranty terms.