Outdoor GreatRoom Company Fire Pit & Fireplace Repair & Service
Minnesota maker of gas fire pit tables, burner kits and outdoor fireplaces built around its Crystal Fire burner.
About Outdoor GreatRoom Company
The Outdoor GreatRoom Company builds gas fire pit tables, outdoor fireplaces, ready-to-finish fire table kits and drop-in burner kits. Most tables pair a powder-coated or composite base with a stainless Crystal Fire Plus burner topped with tempered glass gems, and they are sold in dining, chat and coffee-table heights for propane or natural gas.
Buyers are usually homeowners furnishing a patio or deck who want a finished fire table instead of a custom masonry build, plus landscapers who use the burner kits and ready-to-finish frames inside their own stonework. Pricing sits in the mid to premium range: more than big-box fire tables, less than custom architectural fire features. Many tables come with manual spark ignition, with direct spark electronic ignition offered as an upgrade.
History
Dan Shimek, who co-founded the Heat-N-Glo indoor gas fireplace company with his brother Ron in 1975, started the outdoor business after leaving the indoor fireplace world in the early 2000s; the company dates its founding to 2003. It traded as Firestone Home Products before taking the Outdoor GreatRoom name in 2008, when it also bought a Utah manufacturer and moved further into fire pit tables. Its first fire table, the Chat 42, arrived around the recession. Shimek died in 2013, and the family-run company continued from its Burnsville, Minnesota plant.
What Outdoor GreatRoom Company is known for
Outdoor GreatRoom Company products for outdoor kitchens and patios
| Product | Lines | Notes |
|---|---|---|
| Fire pit tables | Cove, Kenwood, Colony, Kalea Bay, Gallery, Stonefire, Uptown, Brooks | Linear, round and square tables for propane or natural gas; most ship LP with NG conversion parts. |
| Burner kits | Crystal Fire Plus burner kits (linear, round, square) | 304 stainless drop-in kits with manual or spark ignition for custom builds. |
| Ready-to-finish kits | RTF fire pit table kits | Frame and burner sold together so a contractor can clad it in stone or tile. |
| Outdoor fireplaces | Outdoor gas fireplaces | Freestanding outdoor gas fireplaces in addition to the table line. |
| Fire media and accessories | Glass gems, covers, wind guards, replacement parts | Clear tempered glass gems ship with Crystal Fire burners. |
| Ignition systems | Manual spark, Direct Spark Ignition | Direct spark must be ordered for a specific gas type and is not field convertible. |
How much does Outdoor GreatRoom Company cost?
- Fire pit tables: about $1,150 to $9,600
- Crystal Fire Plus burner kits: from about $750
Typical street prices we found when researching. Prices change, so check with a dealer.
Where to buy Outdoor GreatRoom Company
Sold through hearth, patio and outdoor living dealers and through online fire pit retailers. Burner kits and ready-to-finish frames are often bought by landscape contractors for custom builds.
Warranty: Dealer listings describe a limited lifetime warranty on the Crystal Fire Plus burner for residential use, with shorter coverage (around 3 years) on ignition and structural parts and 1 year on finishes.
Common Outdoor GreatRoom Company repairs
These are the jobs our verified pros see most on Outdoor GreatRoom Company. Find a pro near you, or shop Outdoor GreatRoom Company parts if you're doing it yourself.
Questions about Outdoor GreatRoom Company
Who services Outdoor GreatRoom fire pit tables near me?
The Find a Pro directory lists Pro Grill Verified companies that work on Outdoor GreatRoom fire pit tables and burners. Search by your ZIP code to see who covers your area.
Why won't my Outdoor GreatRoom fire table light?
The usual causes are a dead sparker battery, a misaligned or dirty igniter electrode, an empty or improperly connected propane tank, or a clogged burner. If the flame lights but goes out when you release the knob, the thermocouple or flame sensor is often the issue.
Can I convert my Outdoor GreatRoom fire table from propane to natural gas?
Many manual-ignition tables ship as propane with natural gas conversion fittings included. Tables with Direct Spark Ignition are built for one gas type and are not field convertible.
What media goes on a Crystal Fire burner?
Crystal Fire burners are designed for the clear tempered glass gems that ship with them. Swapping in other media can change flame height and block burner ports.
Pro Grill is not affiliated with Outdoor GreatRoom Company. Brand names and logos belong to their owners. Information here was gathered from public sources and may change; check with the manufacturer for official specs and warranty terms.