Regency Fireplace & Fire Pit Repair & Service
Canadian maker of gas, wood, and electric fireplaces, inserts, stoves, and outdoor gas fireplaces and fire tables.
About Regency
Regency Fireplace Products is a Canadian hearth manufacturer that sells gas fireplaces, gas and wood inserts, wood and gas stoves, electric fireplaces, and outdoor gas products. The company's legal name is FPI Fireplace Products International, and it also makes the Hampton line. It is part of the stove business of Sweden's NIBE Group.
Regency sits in the mid to premium range. Its City Series linear fireplaces and Grandview gas fireplaces aim at modern remodels, while Liberty gas inserts and Alterra and Classic wood stoves and inserts serve homeowners upgrading older fireplaces. Outdoor buyers know it for Horizon outdoor fireplaces and Plateau gas burners and fire tables. Products are sold through a network of more than 2,000 dealers in North America and overseas.
History
Regency was founded in 1979 near Vancouver, British Columbia, and grew into one of the larger hearth makers in North America, with more than 240,000 square feet of manufacturing space and five North American distribution centers. Its head office is in Delta, B.C. The company expanded into Europe, Australia, Japan, and China, and later became part of the NIBE Group's stove business area. It holds ISO 9001 and ISO 14001 certifications.
What Regency is known for
Regency products for outdoor kitchens and patios
| Product | Lines | Notes |
|---|---|---|
| Gas fireplaces | City Series (New York View, Chicago Corner, San Francisco Bay, Santa Monica Pier, Seattle), Grandview | Direct-vent linear and traditional models. |
| Gas fireplace inserts | Liberty, Grandview | Direct-vent inserts for masonry and factory-built fireplaces. |
| Wood stoves and inserts | Alterra, Classic | EPA-certified wood stoves and fireplace inserts. |
| Gas stoves | Designer three-sided gas stove | Freestanding direct-vent stove. |
| Electric fireplaces | Skope, Studio, Onyx Modern | Built-in linear electric units. |
| Outdoor fireplaces and fire tables | Horizon, Plateau | Horizon outdoor gas fireplaces; Plateau gas burners for fire pits and fire tables. |
How much does Regency cost?
- Outdoor gas fireplaces (Horizon HZO42): about $4,000
Typical street prices we found when researching. Prices change, so check with a dealer.
Where to buy Regency
Sold through authorized Regency hearth dealers and fireplace specialty stores, which also handle installation. Some online hearth retailers list Regency products.
Warranty: Regency offers a limited lifetime warranty program on its gas, wood, and electric products; how long specific parts and labor are covered depends on the product type and model.
Common Regency repairs
These are the jobs our verified pros see most on Regency. Find a pro near you, or shop Regency parts if you're doing it yourself.
Questions about Regency
Who services Regency fireplaces near me?
The Find a Pro directory lists Pro Grill Verified companies that work on Regency fireplaces and inserts. Search by your ZIP code to find one in your area.
Who owns Regency fireplaces?
Regency is made by FPI Fireplace Products International, based in Delta, British Columbia, which is part of Sweden's NIBE Group.
Why does my Regency gas insert pilot keep going out?
A worn thermocouple or thermopile, a dirty pilot assembly, or a draft problem in the venting are the usual causes. A tech can clean the pilot and test the output of the thermopile.
Does Regency make outdoor fire pits?
Yes. The Plateau line includes outdoor gas burners and fire tables, and the Horizon line includes outdoor gas fireplaces.
Pro Grill is not affiliated with Regency. Brand names and logos belong to their owners. Information here was gathered from public sources and may change; check with the manufacturer for official specs and warranty terms.