Town & Country Fireplaces Fireplace Repair & Service
Luxury clean-face gas fireplaces with welded fireboxes, made on Vancouver Island.
About Town & Country Fireplaces
Town & Country is the luxury gas fireplace line from Pacific Energy, a hearth manufacturer based in Duncan on Vancouver Island. The brand is best known for its clean-face look: a large glass front with no louvers, gaps or visible controls, and fireboxes that are continuously seam-welded from heavy-gauge steel. Buyers can mix and match burners, firebox panels and fronts through the brand's Design-A-Fire options.
This is a luxury product aimed at custom homes, high-end remodels and designers who want a big, realistic fire as a focal point. Models run from traditional sizes like the TC36 and TC42 to linear WS units, see-through and indoor-outdoor fireplaces, and dedicated outdoor versions. Sales and installation go through specialty hearth dealers, and service usually calls for a tech comfortable with electronic ignition and power venting.
History
Town & Country was developed by Pacific Energy Fireplace Products, which Paul Erickson founded in Duncan, British Columbia, in 1978. The brand set out to build a high-quality direct vent fireplace centered on flame realism, and industry observers credit it with the first large clean-face gas fireplace, the TC42. The line later grew to include linear, see-through, arched and outdoor models plus an Architectural Series. Swedish heating group NIBE bought into Pacific Energy in 2021, became majority owner in 2022, and planned to buy the remaining shares in 2023.
What Town & Country Fireplaces is known for
Town & Country Fireplaces products for outdoor kitchens and patios
| Product | Lines | Notes |
|---|---|---|
| Traditional gas fireplaces | TC30, TC36, TC36 Arch, TC36 See-Thru, TC42, TC54 | Direct vent; TC42 offers a Cool Wall system. |
| Linear gas fireplaces | WS38, WS54, WS54 See-Thru | Wide modern units with linear burners. |
| Indoor-outdoor fireplaces | WS54 See-Thru Indoor-Outdoor | One side faces the room, the other a patio. |
| Outdoor gas fireplaces | TC36 Outdoor, TC42 Outdoor, WS54 Outdoor | Outdoor-rated versions of core models. |
| Custom linear fireplaces | Architectural Series | Configurable lengths with 16 in., 24 in. or seamless glass. |
| Fire features | HeliFire 360 | Decorative 360-degree fire feature. |
How much does Town & Country Fireplaces cost?
- Traditional gas fireplaces (e.g. TC36): about $7,400 and up before venting, fronts and installation
Typical street prices we found when researching. Prices change, so check with a dealer.
Where to buy Town & Country Fireplaces
Town & Country is sold through authorized specialty hearth dealers and showrooms, which design, install and service the units. Many dealers quote prices only on request.
Common Town & Country Fireplaces repairs
These are the jobs our verified pros see most on Town & Country Fireplaces. Find a pro near you, or shop Town & Country Fireplaces parts if you're doing it yourself.
Questions about Town & Country Fireplaces
Who services Town & Country fireplaces near me?
The Pro Grill Find a Pro directory lists Pro Grill Verified companies that work on Town & Country gas fireplaces. Search by ZIP code to find one in your area.
What is a clean-face fireplace?
It is a fireplace with no louvers, gaps or visible controls around the glass, so you see only the fire and the surround. Town & Country built its reputation on this style.
Can a Town & Country fireplace be installed far from an outside wall?
Most models can use optional power venting, which the brand says allows runs up to about 110 feet from an exterior wall. The TC54 is an exception.
Who owns Town & Country Fireplaces?
Town & Country is the premium gas brand of Pacific Energy Fireplace Products of Duncan, British Columbia, which is majority owned by Swedish group NIBE.
Pro Grill is not affiliated with Town & Country Fireplaces. Brand names and logos belong to their owners. Information here was gathered from public sources and may change; check with the manufacturer for official specs and warranty terms.