Weber Grill Repair & Service
The Illinois company behind the kettle grill, now selling gas, charcoal, pellet and griddle cookers at every price.
About Weber
Weber is the best-known backyard grill brand in the US. It started with the round charcoal kettle and now covers gas grills, pellet grills, flat-top griddles, smokers and portable units. Most homeowners meet Weber at a hardware store or big box retailer, and many techs see more Weber grills on service calls than any other brand.
The lineup runs from entry to upper-mid. Kettles and Spirit gas grills are the affordable end, Genesis is the mid-range workhorse, and Summit is the top line, including built-in heads for outdoor kitchens. Weber is not a luxury built-in brand like the stainless names sold only through outdoor kitchen dealers, but parts support is wide and grills tend to last a long time with basic care.
History
Weber traces back to Weber Brothers Metal Works, a Chicago-area sheet metal shop. In 1952 George Stephen Sr., a part owner, cut a metal buoy in half to build a domed charcoal grill, which became the Weber kettle. The Stephen family later took over the company and expanded into gas grills. BDT Capital Partners bought a majority stake in 2010. Weber went public on the NYSE in 2021, bought smart-oven maker June that year, and was taken private again by BDT in 2023 in a deal valued around $3.7 billion.
What Weber is known for
Weber products for outdoor kitchens and patios
| Product | Lines | Notes |
|---|---|---|
| Charcoal grills | Original Kettle, Master-Touch, Performer, Summit Charcoal | The classic kettle family plus a charcoal cart model and a kamado-style Summit Charcoal. |
| Freestanding gas grills | Spirit, Genesis, Summit | Two to five burners; Genesis and Summit offer smart versions and sear zones. |
| Built-in gas grills | Summit built-in (SB38 and earlier S-460/S-660 heads) | Drop-in heads for outdoor kitchen islands. |
| Pellet grills | Searwood, SmokeFire | Wood pellet grills with app connectivity. |
| Flat top griddles | Slate | Gas griddles with a pre-seasoned carbon steel cooktop. |
| Smokers | Smokey Mountain Cooker | Bullet-style charcoal water smoker. |
| Portable grills | Traveler, Q series, Go-Anywhere | Small gas and charcoal grills for patios and tailgating. |
| Accessories | Weber Crafted, grill covers, thermometers | Cooking inserts, covers and replacement parts. |
How much does Weber cost?
- Charcoal kettles: about $100 to $560
- Spirit gas grills: about $400 to $900
- Genesis gas grills: about $800 to $1,950
- Summit freestanding gas grills: about $3,900 to $5,700
- Summit built-in gas grills: about $2,300 to $4,400
- Searwood pellet grills: about $900 to $1,350
- Slate griddles: about $280 to $1,150
Typical street prices we found when researching. Prices change, so check with a dealer.
Where to buy Weber
Weber is sold almost everywhere grills are sold: big box and hardware stores like Home Depot, Lowe's and Ace, online retailers such as BBQGuys and Amazon, and direct from Weber. Built-in Summit heads are usually bought through outdoor kitchen dealers and online grill retailers.
Warranty: Coverage depends on the model. Current Genesis grills carry 12 years on the cookbox and lid and 10 years on burners and grates, and the 2024 Summit carries 15 years on the cookbox and lid, 10 on burners and grates, and 5 on remaining parts.
Common Weber repairs
These are the jobs our verified pros see most on Weber. Find a pro near you, or shop Weber parts if you're doing it yourself.
Questions about Weber
Who services Weber grills near me?
The Find a Pro directory lists Pro Grill Verified companies that clean and repair Weber grills. Search by your ZIP code to see who covers your area.
Where are Weber grills made?
It depends on the model. Kettles are made in Huntley, Illinois, and some Summit and Genesis grills are assembled in the US with global parts, while Spirit grills are made in China. The label on each grill lists its origin.
Why is my Weber gas grill not getting hot?
The most common causes are a regulator in bypass mode, clogged burner ports, or a worn regulator and hose. Shutting all valves, resetting the tank and cleaning the burners fixes many cases; otherwise a tech can test gas flow and replace parts.
Can I build a Weber into an outdoor kitchen?
Yes. Weber sells Summit built-in heads made to drop into an island cutout. Check the cutout dimensions and ventilation requirements in the installation guide before building.
Pro Grill is not affiliated with Weber. Brand names and logos belong to their owners. Information here was gathered from public sources and may change; check with the manufacturer for official specs and warranty terms.